We value your trust. In order to honour that trust, Calcutta Chirurgiae Collective adheres to ethical standards in gathering, using, and safeguarding any information you provide. Calcutta Chirurgiae Collective imparts learning only in India. This privacy policy governs your use of the Mobile APP (PLEXUS Surgery) and the Calcutta Chirurgiae Collective website cccsurgeryclinics.com (‘Website’) and any other associated services managed by the Company. Please read this privacy policy (‘Policy’) carefully before using the Application, Website along with the Terms of Use (‘ToU’) provided on the Website/Application. Your use of the Website, Application, shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website or Application.

User Provided Information

The Application/Website obtains the information you provide when you download and register for the Application. When you register with us, you generally provide (a) your name, email address, phone number, password (b) transaction-related information; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application while asking doubts or, participating in discussions. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, or any required notices. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website and enable your Information to be captured accurately on the Application/Website, it is essential that you have logged in using your own credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Website, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services thereunder to you.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Website. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Use of your Personal Information

We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Calcutta Chirurgiae Collective will occasionally send email notices, messages or contact you to communicate about our Services, and benefits, as they are considered an essential part of the Services you have chosen. We may disclose Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• to enforce applicable ToU, including investigation of potential violations thereof;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
• to protect against imminent harm to the rights, property or safety of the Application/Website/ or its users or the public as required or permitted by law;
• with third party service providers in order to personalize the Application/Website for a better user experience and to perform behavioural analysis;
• Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Website. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

International data transfers

Where CCC Surgery transfers your personal information internationally, we will comply with applicable legal requirements, and where required we will enter into a data transfer agreement with the recipient of the personal information, which may include the Standard Contractual Clauses. In other cases, and where applicable, we shall enter into separate Data Processing Agreements with the third parties/service providers/contractors and such other recipients of Personal Data. Further, as the Company takes steps to ensure that transfers of Personal Data to any public authority cannot be massive, disproportionate, and indiscriminate in a manner that would go beyond what is necessary for a democratic society. In the event of conflicts between these and public authority requirements, the company will find a practical solution that fulfills the purpose of this Policy. We are committed to taking all steps reasonably necessary to ensure that your data is treated securely and in accordance with our data privacy and security standards.

Data protection principles

Where third parties process data on behalf of CCC Surgert, we endeavour to obtain assurances from such third parties that your Personal Data will be safeguarded consistently. We understand that it will be accountable for the processing, management, and regulation, and storage and retention of all Personal Data held in the form of manual records and on computers. All Personal Data obtained and held by the Company will:

• be processed fairly, lawfully and in a transparent manner
• be collected for specific, explicit, and legitimate purposes
• be adequate, relevant and limited to what is necessary for the purposes of processing
• be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay
• not be kept for longer than is necessary for its given purpose
• be processed in a manner that ensures appropriate security of Personal Data including protection against unauthorised or unlawful
• processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
• comply with the relevant laws and procedures for international transferring of Personal Data applicable to us.

Cookies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. This Privacy Policy applies solely to information collected by our Website.

Security

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Website Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Log information

When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

We believe that, every user of our Application/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. The data is stored in accordance with the applicable data protection laws of India.

Contact Information

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at: Academic Coordinator Mr. Shilajit Ghosh, Calcutta Chirurgiae Collective 41, Lake Temple Road, Kolkata 700029, West Bengal, India. Reach out to us at cccplexus@gmail.com, in case of any queries.